Bingo7 Help & Support

Have a question or problem?  Contact us on 03330110362 or at support@bingo7.co.uk or check our FAQs section.  

 

For game rules, click here

 

Below is a list of important information relating to your Player Account:

 

Account Services - When you log in to the site, you will see your own personal Account Area. You can also access your Account Area by clicking the My Account button in the lobby.  This area will display your current balance breakdown, and also give you access to various functions.  Access these functions by selecting the appropriate link from the left hand menu.

 

The menu on the hand side of your Player Account page has the following functions;

 

PLAY NOW – This loads the game lobby to access all our games

 

MAKE A DEPOSIT – Gives you access to the cashier facility where you can deposit, withdraw or cancel a pending withdrawal.  You can also access the cashier by clicking the ‘Banking’ button in the lobby or game room.

 

INBOX – Gives access to your private messages. The team at Bingo 7 will, from time to time, send you exciting private messages about special offers, promotions and games to your inbox. When the button turns pink, you’ve got mail!

 

REFER A FRIEND – You can earn 5000 Loyalty Points when you refer your friend to play at Bingo 7! Just enter their email address and we’ll do the rest.  Once they’ve wagered £5.00, you’ll receive your 5000 LPs reward.

 

MY PROFILE – Here you can update your personal profile and tell everyone at Bingo 7 a little bit more about yourself; where you are from, what you like on TV, hobbies and much, much more. You can also upload your own personal avatar. (Please note that the uploading of any inappropriate images will result in your account being closed with immediate effect and all funds in your account at that time will be removed.)

 

MY PREFERENCES – You can change your password as well as your profile security settings and chat room settings.

 

ACCOUNT DETAILS – See your balance breakdown.  You can also change your account address and telephone number details as well as your contact preferences.

 

FRIEND LIST – View your friend list, and invite others to become your Bingo 7 friend.

 

VIRTUAL GIFTS – Browse the range of virtual gifts that are available at Bingo 7.

 

REDEEM LOYALTY POINTS – Convert your Loyalty Points to bonus money. You can use bonus money  to buy tickets in the bingo rooms.

 

TRANSACTION HISTORY – Search your account transactions (deposits, withdrawals, wagering, wins, loyalty redemptions).

 

GAME HISTORY – Search your Bingo 7 game history by date, and see information on the games that you have played at Bingo 7.

 

 

Terms & Conditions

By registering & playing at bingo7.co.uk, you have agreed to our terms & conditions. You can view our terms & conditions here.

 

Password Security

Please ensure you keep your username and password secure.  If you suspect that someone else has knowledge of your login details, please change your password immediately. To do this, access your account, click ‘My Preferences’ and then select the ‘Change My Password’ button and follow the instructions on screen.  Please make sure you log out properly at the end of every session by clicking the log out button. You are responsible for all activity on your account where the username and password have been used to access the account, including where you have not logged out properly or the password has been automatically saved on your computer.

 

Complaints Procedure

Here at Bingo 7 we endeavour to provide the best possible service. Should you feel that you have been let down in any way by the service we provide and wish to lodge a complaint, you should in the first instance contact us at support@bingo7.co.uk

 

Complaints should be made as soon as possible after the circumstances which caused you to make a complaint arose. We will confirm receipt of the complaint and we will attempt to resolve the complaint promptly.

 

If we cannot resolve your complaint, you have the right to lodge a complaint over any decision taken by us with the Alderney Gambling Control Commission.  Their website is located at www.gamblingcontrol.org

 

 


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